Returns & Exchanges
We want you to feel the ultimate comfort of your Lola Blanket, which is why we offer a 30-day trial period for all our products. If you are not completely satisfied with your purchase, you can return or exchange it for a full refund within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label. Simply print it out and attach it securely to your return package.
- 3.Pack with Care
Place the unwashed Lola Blanket in its original packaging or a similar protective mailer to ensure it arrives back at our warehouse in good condition.
- 4.Receive Your Refund
After our team inspects the returned item, we will process your refund to your original payment method within 5-7 business days.